Privacy Policy

This privacy policy (“Policy”) describes how Kishansathi (“we,” “our,” or “us”) collects, uses, and discloses your information when you use our internal inventory and logistics management applications (“Services”). This Policy applies to all users of our Services, which are intended for internal business use only.

Information We Collect

Account Information

As an internal application, we collect the following information when your account is created by our administrators:

  • • Full name and contact information (email, phone number)
  • • Employee ID and role within the organization
  • • Work location and department information
  • • Authentication credentials (username and hashed password)

Usage Data

We automatically collect information about how you interact with our Services, including:

  • • Device information (device model, operating system, unique device identifiers)
  • • Log data (IP address, browser type, pages visited, access times)
  • • Location data (when enabled for operational purposes)

Operational Data

To provide our Services, we may collect:

  • • Inventory and logistics data you input
  • • Transaction records and timestamps
  • • Work-related communications and support requests

How We Use Your Information

Service Provision and Improvement

We use the collected information to:

  • • Provide, maintain, and improve our Services
  • • Authenticate users and manage accounts
  • • Process transactions and track inventory
  • • Monitor and analyze usage patterns and trends
  • • Debug and resolve technical issues

Location Services

Our Services may request access to your device’s location to:

  • • Track delivery and logistics operations
  • • Optimize route planning and scheduling
  • • Ensure accurate field service reporting

Location data is collected only when the app is in use (foreground access) and is used solely for operational purposes. You can manage location permissions through your device settings at any time.

Camera and Media Access

With your explicit permission, the app may access your device’s camera for:

  • • Document scanning and record-keeping
  • • Attendance verification
  • • Damage or incident reporting

We will never access your camera or media files without your explicit consent for each access. You can revoke these permissions at any time through your device settings.

Data Sharing and Disclosure

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • • Cloud storage and hosting providers
  • • Analytics and monitoring services
  • • Customer support platforms

These service providers are contractually obligated to protect your information and may not use it for any other purpose.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, including:

  • • Court orders, subpoenas, or other legal processes
  • • Government or regulatory requests
  • • To protect our rights, privacy, safety, or property

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Services of any change in ownership or uses of your information.

Data Retention and Deletion

We retain your information only for as long as necessary to provide our Services and for legitimate business purposes. When your account is terminated or you request deletion, we will:

  • • Delete or anonymize your personal data
  • • Retain only what is necessary for legal compliance
  • • Complete the process within 30 days of your request

To request account deletion or data export, please contact us using the information in the “Contact” section below.

Data Security

Security Measures

We implement and maintain appropriate technical and organizational security measures to protect your information, including:

  • • Encryption of data in transit using TLS/SSL protocols
  • • Regular security assessments and vulnerability testing
  • • Access controls and authentication mechanisms
  • • Regular security awareness training for employees

Data Storage and Retention

We retain different types of information for different periods:

  • • Account Information: Retained for the duration of your employment plus 90 days
  • • Usage Data: Retained for 12 months from collection
  • • Transaction Records: Retained for 7 years for tax and compliance purposes
  • • Location Data: Retained for 30 days unless required for ongoing operations

After these retention periods, we will either delete or anonymize your personal data so it can no longer be associated with you.

Data Breach Notification

In the event of a data breach that affects your personal information, we will:

  • • Notify you within 72 hours of becoming aware of the breach
  • • Describe the nature of the breach and data affected
  • • Explain the measures we’re taking to address the breach
  • • Provide guidance on steps you can take to protect yourself

Your Rights and Choices

Access and Control

You have the right to:

  • • Access the personal data we hold about you
  • • Request correction of inaccurate or incomplete data
  • • Request deletion of your personal data
  • • Object to or restrict processing of your data
  • • Request data portability
  • • Withdraw consent at any time

To exercise these rights, please contact us using the information in the “Contact” section below. We will respond to your request within 30 days.

Account Settings

You can manage certain aspects of your data directly through the Application’s settings, including:

  • • Notification preferences
  • • Location sharing settings
  • • Communication preferences

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • • Update the ‘Last updated’ date at the top of this policy
  • • Notify you through the Application or via email for significant changes
  • • Obtain your consent if required by law

Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.

Your Consent

By using our Services, you consent to:

  • • The collection, use, and sharing of your information as described in this Privacy Policy
  • • The transfer of your information to our servers where data protection standards may differ from your country of residence
  • • The processing of your information in accordance with this policy

You may withdraw your consent at any time by contacting us or deleting your account, though this will not affect the lawfulness of processing based on consent before its withdrawal.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using any of the following methods:

Data Protection Officer

For privacy-related inquiries, you may contact our Data Protection Officer directly:

  • • Email: mail@kishansathi.in
  • • Phone: +91 8917250411/9348539808 (Mon-Fri, 9:00 AM – 6:00 PM IST)

General Inquiries

  • Email: mail@kishansathi.in

    For general support and account-related questions

  • Phone: +91 8917250411/9348539808

    Available Monday to Friday, 9:00 AM to 6:00 PM IST

  • Postal Address:

    Kishansathi
    Company Address:- 1468/1920

  • Mahajanpur in front of Dakhineswari temple 5

  • Mahajanpur, Cuttack:-754200

  • Or through our online contact form: Contact

Response Times

We strive to respond to all inquiries within 48 hours. For data subject access requests, we will acknowledge receipt within 72 hours and provide a complete response within 30 days as required by applicable law.

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